Returns & Exchanges
At MTN OPS, we stand behind the quality of our supplements and gear with a 30-day satisfaction guarantee to ensure you achieve your peak performance. If you are not completely satisfied with your purchase, we are here to help you with a seamless return or exchange process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
- 2.Print Your Label
Select the items you wish to return or exchange and download your prepaid shipping label provided by our system.
- 3.Pack and Ship
Securely package your items in the original box if possible, attach the return label, and drop it off at any authorized carrier location.
- 4.Refund Processing
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.